Privacy Policy
Effective Date: May 5, 2026 Last Updated: May 5, 2026
San Juan's Restoration Inc ("San Juan's Restoration," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website (sanjuansrestoration.com), interact with our advertisements, submit a contact form, or otherwise communicate with us.
By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.
1. Who We Are
San Juan's Restoration Inc is a property restoration company based at:
9962 Lin Ferry Drive, Unit 200 St. Louis, MO 63123
You can contact us at (636) 415-9188 or info@sanjuansrestoration.com.
2. Information We Collect
We collect information you give us directly, and information collected automatically when you interact with our website or ads.
Information you provide
When you fill out a form on our website, submit a lead form on Facebook or Instagram, request a free inspection, or contact us by phone or email, we may collect:
Your full name
Your phone number
Your email address
Your home or property address
Information about the service you're requesting (roof repair, replacement, inspection, water damage, etc.)
Any other details you choose to share with us
Information collected automatically
When you visit our website, we may collect technical information about your visit, including:
IP address and approximate location
Browser type and device information
Pages viewed and time spent on the site
Referring URL (the page that sent you to us)
Information collected via cookies and tracking pixels (see Section 5)
3. How We Use Your Information
We use the information we collect to:
Respond to your inquiry and provide the services you requested
Schedule and complete inspections, repairs, and restoration work
Send you quotes, estimates, invoices, and project updates
Follow up about your service experience
Send you marketing communications about our services, special offers, and seasonal reminders (you can opt out at any time, see Section 7)
Improve our website, advertising, and customer service
Comply with legal obligations and enforce our agreements
We do not sell your personal information to third parties.
4. How We Share Your Information
We may share your information with:
Service providers who help us run our business, such as scheduling tools, customer relationship management (CRM) software, email marketing platforms, and payment processors. These providers are only allowed to use your information to perform services for us.
Subcontractors and partners when needed to complete the work you requested (for example, a roofer or contractor performing the job).
Insurance companies when assisting you with an insurance claim related to property damage, with your permission.
Legal authorities when required by law, court order, or to protect our rights or the safety of others.
Successors in the event of a merger, acquisition, or sale of all or part of our business.
We do not share your information for unrelated marketing purposes without your consent.
5. Cookies and Tracking Technologies
Our website and advertisements may use cookies, tracking pixels, and similar technologies to understand how visitors interact with our site, measure ad performance, and show you relevant ads on platforms like Facebook and Instagram.
This may include:
Meta (Facebook) Pixel: helps us measure ad performance and show relevant ads to people who have visited our website.
Google Analytics or similar: helps us understand site usage so we can improve it.
You can control cookies through your browser settings. You can also opt out of personalized advertising on Meta platforms through your Facebook ad preferences, or industry opt-out tools at https://optout.aboutads.info/ and https://www.networkadvertising.org/choices/.
6. Meta Lead Forms
If you submit your information to us through a Meta (Facebook or Instagram) lead form ad, your information is shared with us by Meta in accordance with Meta's own privacy policy and the lead form terms you agreed to. Once we receive that information, this Privacy Policy applies.
7. Your Choices and Rights
You have the right to:
Opt out of marketing emails or text messages at any time. Email or text messages from us include opt-out instructions, or you can email info@sanjuansrestoration.com with the subject line "Unsubscribe."
Request access to or correction of the personal information we hold about you.
Request deletion of your personal information, subject to legal and contractual obligations we may have to retain it.
To make any of these requests, contact us at info@sanjuansrestoration.com or (636) 415-9188.
Depending on where you live, you may have additional rights under state privacy laws. If you are a resident of a state with such laws and would like to exercise those rights, please contact us using the information above.
8. Data Security
We take reasonable steps to protect the information you share with us using industry-standard practices. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.
10. Third-Party Links
Our website may contain links to other websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If we make material changes, we will notify you by posting a notice on our website or by other appropriate means.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
San Juan's Restoration Inc 9962 Lin Ferry Drive, Unit 200 St. Louis, MO 63123 Phone: (636) 415-9188 Email: info@sanjuansrestoration.com